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Concierge Front Desk - Part Time - Days - Ann Arbor

Ann Arbor, Michigan
Job Type
2 Sep 2022

The Balfour at Ann Arbor community incorporates all we have learned from our nearly 20 years of developing and operating senior housing. Offering a continuum of care paired with our signature amenities and services, Balfour brings a new choice for an exceptional senior living community in Ann Arbor. We're seeking passionate talented associates to join the Balfour at Ann Arbor team. 

As a concierge, you will work at the front desk and provide five star quality concierge services.  You will be an ongoing resource by proactively anticipating the needs of our residents so a solution can be offered before being requested. The Concierge responds to each of our residents and visitors, personalizing the delivery of the service to meet the specific needs of each resident. The successful candidate will also provide support to the life enrichment and administrative staff. This is an outstanding opportunity for individuals who are team oriented, dedicated, and enthusiastic about working with seniors. 

SCHEDULE:  Part Time  - Days - Flexibility       

Your qualifications include proficient typing and computer skills, including experience using Microsoft Office, previous experience operating a switchboard with a multi-line system desired, demonstrated problem solving skills, demonstrated experience working in a customer focused role, ability to multi task and thrive in a fast paced, ever changing environment,  ability to communicate openly, honestly and responsibly with others while maintaining a customer focus to treat everyone with respect and integrity.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS include the ability to walk or stand the duration of your shift, lift a minimum of 30 lbs, push/pull up to 50 lbs. of resistance and work weekends and holidays as needed.  You may be exposed to unpleasant odors, contagious diseases and blood borne pathogens. 

Balfour is a pet-friendly community; you may be exposed to animal hair and dander 

Why work for Balfour?

  • Healthcare coverage for eligible employees working 30 or more hours per week 
  • Medical, dental and vision plan coverage
  • Paid time off (PTO) and sick time for full and part time employees
  • Tuition Reimbursement Program
  • Employee Referral Bonus and Employee Resident Referral Bonus Programs


Balfour Senior Living's COVID-19 Vaccination Policy:

In an effort to protect our associates and our residents, all Balfour Senior Living employees are required to obtain COVID-19 vaccinations and booster prior to commencement of employment with our organization. Qualified exemption requests may be submitted to the human resources department for consideration. 

About Balfour Senior Living 

Founded in 1997, Balfour Senior Living has received national and international recognition for the quality of its exterior architecture and its elegant interior design marked by the use of a vibrant color palette and a diverse collection of fine art. Since the first community in 1999, Balfour has grown to include ten communities with new projects on the horizon. Balfour is striving to be the most admired senior living company in the United States.

Balfour Senior Living is an Equal Opportunity Employer (EOE) complying with state and local laws governing nondiscrimination in employment and providing equal employment opportunities without regard to age, race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, genetic information, or racial status. This policy applies to all terms and conditions of employment including but not limited to recruiting, hiring, placement, promotion, discharge, termination, layoff, recall, transfers, compensation, benefits, and training.



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  • Job Reference: 701805618-2
  • Date Posted: 2 September 2022
  • Recruiter: Balfour Senior Care, LLC
  • Location: Ann Arbor, Michigan
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent