High Lakes Health Care - Upper Mill, part of Praxis Health, is seeking an experienced Front Receptionist professional with outstanding customer service skills for a full time position.
Praxis Health is a thriving, patient focused organization with clinics scattered across the beautiful state of Oregon. You likely know us as High Lakes Health Care, Aspen Mountain Dermatology, Pacific Crest Neurology, Urology Specialists of Oregon, Endocrinology Services Northwest, Cascade Gastroenterology, or Desert Orthopedics. Our organization was voted the "Best Medical Organization in Bend" 5 years in a row, through the Source Weekly in 2018, 2019, 2020, 2021, and 2022! We want to add members to our team who will engage with our mission of working toward healthier patients, lower cost healthcare and happier medical teams.
We are looking to hire a rock star; someone who learns quickly, works hard, pays attention to detail- and if you're an overachiever, bonus points! This job is located at the front desk of the clinic- so we expect that the perfect Front Receptionist will be the professional and eager face of our clinic, representing our providers and our brand with ease. This position is customer service and patient care intensive. The ideal candidate is someone who is comfortable and willing to explain procedures and schedule patients face to face, but also knows how to make a patient feel comfortable on the phone.
Our organization has a mission of providing infinite resources to our patients with authenticity. We believe that the entire team plays an role in each patients care; so we seek to hire employees who will take pride in themselves, and their work.
If the candidate described sounds like you, please reach out and let's chat! You might be exactly what we're looking for.
Schedule: Monday - Friday 9:30-6pm
We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: https://youtu.be/MrNWtn42prY
We offer a competitive wage and benefits package, and on top of this, you will work with a talented group of providers, professionals and co-workers who are dedicated to the highest standards of quality care. The family of providers within the Praxis Health values those we provide for and we value our employees.
- Laboratory discounts for in house testing
- Medical with In-Network & Custom Network discounts (No cost for employee only coverage)
- Dental (No cost for employee only coverage)
- 401(K) with discretionary employer match
- Paid Time Off
- Strong performance and attendance may result in a six-month and annual pay increase!
Essential Job Functions
- Greets, screens and schedules patients.
- Inputs information into electronic health records and other support services platforms.
Performs clerical duties related to clinical service.
Prepares and processes correspondence. Answers routine medical administrative inquiries.
Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions and other relevant
information between patients and their clinical team.
Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
Assistance in Medical Record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
Ensures scheduling accuracy for ease and best use of provider and patient time.
Vital contributor to internal communication via multiple software programs.
Maintains files and assists establishing office systems.
Assists in the care and maintenance of office equipment.
Performs medical receptionist duties as necessary.
Reliable attendance and presence at work.
At this time, Praxis Health is required to mandate the COVID-19 vaccination for all employees and this will be required as a condition of employment. As an Equal Opportunity Employer, reasonable accommodations will be fairly considered.
Education and/or Experience:
- High school diploma or general education degree (GED).
- 1 year customer service experience
- Typing Skills: 35 wpm minimum
- Experience in a medical office setting preferred, but not required.
Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff.
The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not big box health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs.
We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge.
Come see how healthcare is done right!
Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Must be able to sit, stand, kneel, crawl, bend and twist as needed. Requires walking on non-level surfaces, inside and outside the office, throughout the day.
Stress can be triggered by multiple staff demands and deadlines.
Work is performed in an office environment. Involves frequent contact with staff and patients.
Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.