An excellent opportunity has come up for an experienced and customer focused Resident Liaison Officer to join a leading Social Housing contractor focusing on a planned maintenance project in the West Midlands.
The successful candidate will have experience on a decent homes project delivering EWI works. Must have excellent communications skills as will be required to regularly communicate between the site team, residents and the clients.
The ideal Resident Liaison Officer would have previously worked for a principal contractor involved in social housing/decent homes schemes and be familiar with EWI and external refurbishments. You will be responsible for booking in appointments, dealing with complaints and issues, maintaining property information and occasionally carrying out surveys.
You must be IT literate, hard working and able to work both individually and within a team. The Resident Liaison Officer will work towards minimising disruption to residents, gaining access to units and establishing relationships with all parties to ensure a smooth process during projects. Our client are looking from someone who is ambitious, innovative and presents a strong level of interpersonal skills, whilst sharing the same values as them.
The successful Resident Liaison Officer must have the following - At least 2 years experience in a Resident Liaison Officer / Tenant Liaison Officer role Social Housing experience Customer care background Ability to work on own initiative andas a team Be able to drive and have a UK driving licence If you have the right experience and have worked as a Resident Liaison Officer before then please apply today with your CV and we will be in touch with more details!
TSR are acting as an employment agency, if you do not hear back within 7 days your application has been unsuccessful, but your details will remain on file and we will contact you with relevant future opportunities, By applying to this vacancy you agree to these terms.