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Residential Security Agent

San Jose, California
Job Type
6 Sep 2022
Hourly Rate:

$50.00 / hour

Vaccination Requirement:

Proof of fully vaccinated status with regard to COVID-19 in a form specified and/or approved by Surefox.

Surefox North America is a veteran owned company that prides ourselves on creating a diverse and unique culture of trained and talented individuals. We are currently seeking an experienced Full time Residential Security Agent with high integrity and professionalism who can join our team here in the Bay Area.

You will be working on uniquely assigned projects under the guidance of the Team Leader and Program Managers for our top Silicon Valley clients. In your day to day role as a Residential Security Agent, you will be acting as a liaison between Surefox and its clients while providing physical security of assigned clients at their residence. You will perform all duties in accordance with client policies and procedures, and all state & federal regulations. Other responsibilities include, but are not limited to responding to emergency events, medical & non-medical issues, incident detection, observation, physical security, overwatch and reconnaissance to assigned clients, staffing deficiencies, and handling client requests in a timely manner.

We are looking for someone who has exceptional observational skills and pays close attention to detail, someone who works independently on assignments and has the ability to liaise and coordinate with supporting or adjacent teams, agencies, or vendors to ensure clients' security requirements are met in a timely and professional manner. The individual selected must be flexible and able to respond to dynamic situations with sound judgement, as well as have the ability to perform their duties on a national and international level. As we encourage veterans and candidates that are currently in the military reserve to apply, we welcome all who share the same passions for protection as we do. We are not offering visa sponsorship for this position at this time.

What you will do:

Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team

Track and report on program performance assurance and compliance requirements within the provided guidelines

Manage/monitor surveillance equipment and access points

Maintain a log of all activity occurring at the residence

Screen all incoming mail

Perform security patrols of designated areas on foot and/ or by vehicle while monitoring access

Watch for unusual activity and respond immediately and safely to emergency situations on-site

Contact the police or fire department if and when there is an emergency

Permit authorized persons to enter property and monitor entrances and exits

Observe departing personnel to protect against theft of company and/or client property

Prepare reports on accidents, incidents and suspicious activities

Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner

Attend project meetings upon request to assess the security implications of proposed changes

Work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy

Be responsible for client and family safety, as well as safeguarding client assets

Conduct ongoing threat, risk, and vulnerability assessments

Operate motor vehicles in a safe and legal manner

Maintain up to date knowledge of local emergency services, routes, and points of interest within a given area of responsibility

Operate in a low profile, low footprint capacity

Follow Residential Security Operating Procedures and Guidelines

Comply with Surefox Policy and Procedures

What is required:

Must be eligible for employment within the United States

Must be a minimum of 18 years old per state licensing guidelines

Must be able to pass an extensive background check and drug screening

Must live within driving distance or be willing to relocate

Must have a current guard licensure by the State in which such services are to be performed (e.g., BSIS guard card for California) or eligible to qualify for such licensure

Must have a high school degree or equivalent

Demonstrated competence in reacting to and handling emergencies

Ability to effectively communicate with people at all levels and from various backgrounds

Good judgement with the ability to make timely and sound decisions

Ability to understand and follow written and verbal instructions

Ability to work independently and as a team member

All applicants must be able to pass the Surefox Executive and Residential Physical Agility Test (ERPAT), with or without reasonable accommodation, prior to the scheduled start date.

Please be aware that passing the physical agility test is a requirement for this position.

The ERPAT is a timed sequence of multiple physical events requiring you to progress along a predetermined path from event to event in a continuous manner until complete.

CPR/First Aid/AED certification for all ages is required

Possess a valid and current driver license

Possess a valid U.S Passport

Ability to work nights and weekends as required

Ability to work autonomously, domestic and internationally

Have an operational understanding of today's technology across all platforms

Strong writing and interpersonal skills

Ability to legally carry and operate an electronic stun gun device in the state of Nevada

Fully vaccinated status related to COVID-19 as defined by the Centers for Disease Control and Prevention (CDC) by anticipated start date and able to provide proof upon request

What is desired:

Security or law enforcement related experience preferred

Electronic Stun Gun training

Completion of the Surefox Residential Security Officer Training Course (RSOTC)

3+ years of previous residential security experience (or the equivalent certifications):

Tactical Emergency Casualty Care (TECC) or Tactical Combat Casualty Care (TCCC)

Residential Security Operations Certification (RSOC)

Prior attendance of a recognized EP training program which include but are not limited to:







Military background is a plus

Report writing experience preferred

Experience working with families and children in a high net worth environment

International experience
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  • Job Reference: 705199591-2
  • Date Posted: 6 September 2022
  • Recruiter: Surefox North America
  • Location: San Jose, California
  • Salary: On Application
  • Job Type: Permanent