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Senior IT-Professional - First Level Support (m/w/d)

Frankfurt am Main, Hessen
Job Type
6 Sep 2022

Planning, consulting, service: with these services, Rhein-Main-Verkehrsverbund Servicegesellschaft mbH / rms GmbH supports its customers as a high-performance consulting company in shaping the mobility of tomorrow.

rms GmbH was founded in 1997 as a subsidiary of Rhein-Main-Verkehrsverbund GmbH (RMV), based in Frankfurt am Main, and has since planned, advised or provided services for its clients in more than 3,000 successfully completed projects - both national and international.

With more than 200 employees at our locations in Frankfurt am Main and Berlin, we are the right contact for all tasks in the field of transport, especially local public transport (LPT). We accompany our customers as needed through all project phases, from brainstorming to implementation, and together we create innovative, future-oriented solutions for the diverse challenges of customer-oriented public transport.

To strengthen our team in Frankfurt am Main, we are looking for a full-time, permanent position as soon as possible.

Senior IT Professional - First Level Support (m/f/d)

Your tasks

  • First level support for all user problems and requests (ticket system).
  • Commissioning of IT technology at the user (PC, monitor, telephone, printer, etc.)
  • Installation and configuration of workstations and user software.
  • Provision of training and media technology in our conference rooms
  • Creation of quick reference guides and system documentation
  • Continuous recording of the hardware and software inventory

Your profile

  • Completed vocational training or studies in the IT field.
  • Several years of professional experience in provisioning and administration of client systems and management of computer and user accounts in a Microsoft based environment (ADDS, Azure, AD, Group Policies; Exchange etc.).
  • Confident with Windows operating systems and Microsoft Office 365.
  • Good knowledge of networking (e.g. TCP/IP, routing) and server services (e.g. DNS, DHCP).
  • Good analytical and communication skills
  • High level of commitment, sense of responsibility, ability to work under pressure as well as a strong ability to work in a team
  • Very good knowledge of German, both written and spoken

What we offer you

  • Exciting tasks in a highly motivated and open-minded team at an attractive location in the heart of Frankfurt.
  • An excellent working atmosphere in a responsible and cooperative corporate culture that promotes diversity and further training
  • A permanent cooperation with personal development prospects in a growing company
  • Creative scope for your ideas and your commitment as well as short decision-making paths in a flat hierarchy
  • The balance between work and leisure through flexible working hours at a 38.5 hour week and the opportunity to work mobile
  • Additional company benefits (pension plan, supplementary health insurance, job ticket, employee events).

Have we aroused your interest?

Then we look forward to receiving your complete application documents (cover letter, resume, copies of certificates), including your desired salary and earliest possible start date.

We are looking for employees who fit with us, who share with us the passion for the job and enrich our team with your personality.

If you have any questions about the job, Mr. Gerstel will be happy to answer them at -280.

We look forward to hearing from you!

Rhein-Main-Verkehrsverbund Servicegesellschaft mbH
At the main station 6
60329 Frankfurt am Main

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