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Travel Sales and Service Consultant - River Cruising and Escorted Touring.

Amersham, Buckinghamshire
£23,000 to £26,000
Job Type
2 Sep 2022

Travel Sales and Service Consultant - River Cruising and Escorted Touring.

Hybrid - Buckinghamshire or fully remote within the UK

Base Salary to £23,000 + Bonuses and Benefits

My client is an award-winning luxury tour operator who are specialist in the niche travel area of River Cruising and Escorted Touring.

As the travel industry rebounds, there has been an overwhelming demand for their product.

They work with both direct clients and the travel trade and are now seeking to recruit highly motivated, service driven travel professionals who are able to multitask and work under pressure.

The role combines both sales and providing the very highest levels of customer service with a major focus on attention to detail.

Candidates must have previous experience within the travel industry in a similar role.

My client will consider candidate who would like to be fully remote providing hey can commit to attending the office which is based in Buckinghamshire on ad hoc basis, perhaps once a month.

Travel Sales and Service Consultant Responsibilities:

To handle inbound calls from both direct clients & Travel agents in a professional manner

To maximize every sales opportunity to excel both revenue and conversion targets

Accountable for booking a range of holiday types across multiple destinations for both River Cruising & Land Touring

To deliver exceptional customer service to our discerning, loyal customers who book high value trips

To manage the Customer Service & Sales emails by responding within the expected time frame with excellent written communication skills

Capable in managing Pre Departure Courtesy calls & provide updates to affected bookings

Travel Sales and Service Consultant Experience Required:

Previous sales/reservations or customer service experience gained within the travel industry.

Strong sales skills

Exceptional customer service skills

Excellent written and oral communication competency

High quality attention to detail

A willingness to take responsibility and to work as a part of a close team

Ability to work in a high pressured environment

Travel Sales and Service Consultant Salary and Benefits:

Base Salary range of 21,000-23,000 depending on experience

Opportunity to earn commission & bonus in line with business targets

20 days annual leave plus BH's as well as the option to purchase additional leave

Flexible working with remote and office set up

Tour, Travel & Flight discounts

Ongoing Training & Development

To apply for the Travel Sales and Service Consultant role, please submit your CV and a member of the team will be in contact to discuss the role and company in more detail

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  • Job Reference: 702711332-2
  • Date Posted: 2 September 2022
  • Recruiter: Antella Recruitment
    Antella Recruitment
  • Location: Amersham, Buckinghamshire
  • Salary: £23,000 to £26,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent